We take our guests’ comfort very seriously, which is why we require every dog who wants to enroll to have a thorough Temperament Assessment with one of our Certified Professional Trainers prior to being accepted.

Jack Russell Terrier receiving treat

What you can expect during a Temperament Assessment:

  • You will meet with one of our Certified Professional Trainer so we can learn more about your individuals’ dogs personality and needs.
  • We will assess your dog’s behavior and observe their interaction and comfort level in a group play environment.
  • After the assessment, we will discuss with you our observations and how we can provide the best experience possible for your dog. If we think your dog will benefit from our services then he/she will be accepted.
Temperament Assessment Tuition:


How long does the assessment take?

The assessment takes approximately 30 minutes.

Is the deposit refundable?

The tuition is non-refundable regardless of if your dog is accepted. Refunds are not given to same day cancellations and no-call/no-shows.

What if my dog does not do well with other dogs?

If your dog does not enjoy other dogs, we do offer private care and play for a higher rate. We would still need to assess your dogs comfortability in our environment and with our handlers. During your dogs assessment our trainer will discuss with you the options.

What happens if my dog “fails” the assessment?

Not every dog enjoys being in a group play environment or sleeping away from home. If your dog is uncomfortable, we will discuss steps you can take to make your dog more comfortable, or we will offer alternatives such as local private care and play, pet sitters, other facilities and/or dog trainers if we feel that is in the best interest for your dog.